2025 TOWN OF LEGAL RESIDENT SATISFATION SURVEY: Town of Legal

2025 TOWN OF LEGAL RESIDENT SATISFATION SURVEY

We invite you to participate in the 2025 Town of Legal Resident Satisfaction Survey. Please have any adult member (age 18 or older) in the household answer this survey.

This survey is intended to gather input from residents regarding a variety of topics to measure community satisfaction with the programs and services offered by the Town of Legal. The results are used along with other public input, such as public meetings, and direct communication with Mayor and Council to support the decision making and planning process. Please be assured that all responses are confidential, and the results will be compiled in group form only by the Town of Legal.

The deadline to complete the survey is July 4, 2025.

Note: The personal information you may provide is collected under the authority of Section 33(c) of the Freedom of Information and Protection of Privacy (FOIP) Act and will be used to gather input and feedback on resident satisfaction within the Town of Legal. The information collected will be compiled in group form and will be available to the Council and the public. If you have any questions about the collection and use of this information, please contact the FOIP Coordinator with the Town of Legal at 780-961-3773 or main@legal.ca.

To ensure that we have proper geographic representation from across all of the Town of Legal, please select which section of Town you reside:

Northeast (North of 50 Ave, East of 50 St)

Northwest (North of 50 Ave, West of 50 St)

Southeast (South of 50 Ave, East of 50 St)

Southwest (South of 50 Ave, West of 50 St)

How long have you lived in Legal?

Less than 6 months

More than 6 months

If you answered less than 6 months, why did you move to Legal?

If you answered more than 6 months, please specify how long you have resided in Legal.

In general, how would you rate the overall quality of life in Legal? Would you say, overall, the quality of life is:

Excellent

Very Good

Good

Fair

Poor

Don't Know / No Opinion

Thinking about the future needs of the community, please list what services are needed?

Did you know the Town of Legal has (please select all that apply):

Doctor / Nurse Practitioner (https://www.legal.ca/live/social-and-community-services/health-services)

Legal Public Library (https://www.legalpubliclibrary.ca/)

Outdoor Pickleball Court

Volunteer Resource Association (Volunteer Driving Program ($))

Did you know the Town of Legal offers Online Payment Options for the following services (please check all that apply):

Bulk Water

Property Taxes

Town of Legal Utilities

RV Park

Did you know the Town of Legal accepts credit cards at the Town Office as a form of payment?

Yes

Don't Know / No Opinion

Do you feel there is a need for Public Transportation in Legal?

Yes

Don't Know / No Opinion

Are you aware of the transportation options available in Legal?

Yes

Don't Know / No Opinion

What is your most used mode of transportation?

Personal Vehcile

Taxi Service

Bus Service

Public Transportation (Volunteer Resource Association)

Private Transportation Service (ie. Driving Miss Daisy)

How satisfied are you with each of the different services that the Town of Legal provides? Based on your own use or your general perceptions, please use a scale of 1 to 5, where 1 means “not at all satisfied”and 5 means “very satisfied”.

Bylaw Enforcement

Not satisfied at all (1)

Not satisfied (2)

Somewhat satisfied (3)

Satisfied (4)

Very Satisfied (5)

Don't Know / No Opinion

Animal Control / Pet Licensing

Not at all satisfied (1)

Not satisfied (2)

Somewhat satisfied (3)

Satisfied (4)

Very Satisfied (5)

Don't Know / No Opinion

Police Services (RCMP)

Not at all satisfied (1)

Not satisfied (2)

Somewhat satisfied (3)

Satisfied (4)

Very Satisfied (5)

Don't Know / No Opinion

Emergency and Fire Services

Not at all satisfied (1)

Not satisfied (2)

Somewhat satisfied (3)

Satisfied (4)

Very satisfied (5)

Don't Know / No Opinion

Water and Wastewater Services

Not at all satisfied (1)

Not satisfied (2)

Somewhat satisfied (3)

Satisfied (4)

Very satisfied (5)

Don't Know / No Opinion

Solid Waste Management (Landfill)

Not at all satisfied (1)

Not satisfied (2)

Somewhat satisfied (3)

Satisfied (4)

Very satisfied (5)

Don't Know / No Opinion

Solid Waste Management (Curb side pickup)

Not at all satisfied (1)

Not satisfied (2)

Somewhat satisfied (3)

Satisfied (4)

Very satisfied (5)

Don't Know / No Opinion

Land Use Planning and Zoning

Not at all satisfied (1)

Not satisfied (2)

Somewhat satisfied (3)

Satisfied (4)

Very satisfied (5)

Don't Know / No Opinion

Building Permits and Inspections

Not at all satisfied (1)

Not satisfied (2)

Somewhat satisfied (3)

Satisfied (4)

Very satisfied (5)

Don't Know / No Opinion

Maintenance of Walking Trails

Not at all satisfied (1)

Not satisfied (2)

Somewhat satisfied (3)

Satisfied (4)

Very satisfied (5)

Don't Know / No Opinion

Asphalt Road Maintenance – including line painting, pothole and crack repair

Not at all satisfied (1)

Not satisfied (2)

Somewhat satisfied (3)

Satisfied (4)

Very satisfied (5)

Don't Know / No Opinion

Gravel road maintenance – including grading, dust suppression, potholes, ditch maintenance and right of ways

Not at all satisfied (1)

Not satisfied (2)

Somewhat satisfied (3)

Satisfied (4)

Very satisfied (5)

Don't Know / No Opinion

Summer road and sidewalk maintenance

Not at all satisfied (1)

Not satisfied (2)

Somewhat satisfied (3)

Satisfied (4)

Very satisfied (5)

Don't Know / No Opinion

Winter road maintenance – including snow removal (snow and ice control)

Not at all satisfied (1)

Not satisfied (2)

Somewhat satisfied (3)

Satisfied (4)

Very satisfied (5)

Don't Know / No Opinion

Community Events

Not at all satisfied (1)

Not satisfied (2)

Somewhat satisfied (3)

Satisfied (4)

Very satisfied (5)

Don't Know / No Opinion

Community Programs – including recreation, leisure and fitness programs

Not at all satisfied (1)

Not satisfied (2)

Somewhat satisfied (3)

Satisfied (4)

Very satisfied (5)

Don't Know / No Opinion

Seniors programming

Not at all satisfied (1)

Not satisfied (2)

Somewhat satisfied (3)

Satisfied (4)

Very satisfied (5)

Don't Know / No Opinion

Youth programming

Not at all satisfied (1)

Not satisfied (2)

Somewhat satisfied (3)

Satisfied (4)

Very satisfied (5)

Don't Know / No Opinion

Pre-school programming

Not at all satisfied (1)

Not satisfied (2)

Somewhat satisfied (3)

Satisfied (4)

Very satisfied (5)

Don't Know / No Opinion

Family and Community Support Services (FCSS)

Not at all satisfied (1)

Not satisfied (2)

Somewhat satisfied (3)

Satisfied (4)

Very satisfied (5)

Don't Know / No Opinion

Town Website (www.legal.ca)

Not at all satisfied (1)

Not satisfied (2)

Somewhat satisfied (3)

Satisfied (4)

Very satisfied (5)

Don't Know / No Opinion

Parks, playgrounds and open spaces (including skatepark, day use park, ball diamonds & soccer fields)

Not at all satisfied (1)

Not satisfied (2)

Somewhat satisfied (3)

Satisfied (4)

Very satisfied (5)

Don't Know / No Opinion

Outdoor Pickleball Court

Not at all satisfied (1)

Not satisfied (2)

Somewhat satisfied (3)

Satisfied (4)

Very satisfied (5)

Don't Know / No Opinion

Outdoor Rink

Not at all satisfied (1)

Not satisfied (2)

Somewhat satisfied (3)

Satisfied (4)

Very satisfied (5)

Don't Know / No Opinion

Sani-Dump

Not at all satisfied (1)

Not satisfied (2)

Somewhat satisfied (3)

Satisfied (4)

Very satisfied (5)

Don't Know / No Opinion

Fishing Pond

Not at all satisfied (1)

Not satisfied (2)

Somewhat satisfied (3)

Satisfied (4)

Very satisfied (5)

Don't Know / No Opinion

Indoor facilities – including Legal Arena, Curling Rink, Citadel Centre

Not at all satisfied (1)

Not satisfied (2)

Somewhat satisfied (3)

Satisfied (4)

Very satisfied (5)

Don't Know / No Opinion

Doctor

Not at all satisfied (1)

Not satisfied (2)

Somewhat satisfied (3)

Satisfied (4)

Very satisfied (5)

Don't Know / No Opinion

Library

Not at all satisfied (1)

Not satisfied (2)

Somewhat satisfied (3)

Satisfied (4)

Very satisfied (5)

Don't Know / No Opinion

Public Transportation

Not at all satisfied (1)

Not satisfied (2)

Somewhat satisfied (3)

Satisfied (4)

Very satisfied (5)

Don't Know / No Opinion

Online Payment Options (including credit card options)

Not at all satisfied (1)

Not satisfied (2)

Somewhat satisfied (3)

Satisfied (4)

Very satisfied (5)

Don't Know / No Opinion

RV Park

Not at all satisfied (1)

Not satisfied (2)

Somewhat satisfied (3)

Satisfied (4)

Very satisfied (5)

Don't Know / No Opinion

Thinking about the specific services provided by the Town of Legal, do you or any member of your family useany of the provided services listed below?

Animal Control / Pet Licensing

Yes

Don't Know / No Opinion

Bylaw Enforcement

Yes

Don't Know / No Opinion

Police Services (RCMP)

Yes

Don't Know / No Opinion

Emergency and Fire Services

Yes

Don't Know / No Opinion

Water and Wastewater Services

Yes

Don't Know / No Opinion

Solid Waste Management (Landfill)

Yes

Don't Know / No Opinion

Solid Waste Management (Curb side pickup)

Yes

Don't Know / No Opinion

Land Use Planning and Zoning

Yes

Don't Know / No Opinion

Building Permits and Inspections

Yes

Don't Know / No Opinion

Walking Trails

Yes

Don't Know / No Opinion

Asphalt Roads

Yes

Don't Know / No Opinion

Gravel roads

Yes

Don't Know / No Opinion

Community Events

Yes

Don't Know / No Opinion

Community Programs – including recreation, leisure and fitness programs

Yes

Don't Know / No Opinion

Senior’s programming

Yes

Don't Know / No Opinion

Youth programming

Yes

Don't Know / No Opinion

Pre-school programming

Yes

Don't Know / No Opinion

Family and Community Support Services (FCSS)

Yes

Don't Know / No Opinion

Town Website (www.legal.ca)

Yes

Don't Know / No Opinion

Parks, playgrounds and open spaces (including skatepark, day use park, ball diamonds & soccer fields)

Yes

Don't Know / No Opinion

RV Park

Yes

Don't Know / No Opinion

Sani-Dump

Yes

Don't Know / No Opinion

Fishing Pond

Yes

Don't Know / No Opinion

Outdoor Pickleball Court

Yes

Don't Know / No Opinion

Outdoor Rink

Yes

Don't Know / No Opinion

Indoor facilities – including Legal Arena, Curling Rink, Citadel Centre

Yes

Don't Know / No Opinion

Doctor

Yes

Don't Know / No Opinion

Library

Yes

Don't Know / No Opinion

Public Transportation

Yes

Don't Know / No Opinion

Online Payment Options (including credit card options)

Yes

Don't Know / No Opinion

Thinking about the specific services provided by the Town of Legal, how important are each of the different services to you?

Bylaw Enforcement

Not at all important (1)

Not important (2)

Somewhat important (3)

Important (4)

Very Important (5)

Don't Know / No Opinion

Police Services (RCMP)

Not at all important (1)

Not important (2)

Somewhat important (3)

Important (4)

Very Important (5)

Don't Know / No Opinion

Emergency and Fire Services

Not at all important (1)

Not important (2)

Somewhat important (3)

Important (4)

Very Important (5)

Don't Know / No Opinion

Weed control

Not at all important (1)

Not important (2)

Somewhat important (3)

Important (4)

Very Important (5)

Don't Know / No Opinion

Mowing in ditches and municipal reserve

Not at all important (1)

Not important (2)

Somewhat important (3)

Important (4)

Very Important (5)

Don't Know / No Opinion

Land drainage and storm water management

Not at all important (1)

Not important (2)

Somewhat important (3)

Important (4)

Very Important (5)

Don't Know / No Opinion

Water utility services

Not at all important (1)

Not important (2)

Somewhat important (3)

Important (4)

Very Important (5)

Don't Know / No Opinion

Solid Waste Management (Landfill)

Not at all important (1)

Not important (2)

Somewhat important (3)

Important (4)

Very Important (5)

Don't Know / No Opinion

Solid Waste Management (Curb side pickup)

Not at all important (1)

Not important (2)

Somewhat important (3)

Important (4)

Very Important (5)

Don't Know / No Opinion

Land Use Planning and Zoning

Not at all important (1)

Not important (2)

Somewhat important (3)

Important (4)

Very Important (5)

Don't Know / No Opinion

Building Permits and Inspections

Not at all important (1)

Not important (2)

Somewhat important (3)

Important (4)

Very Important (5)

Don't Know / No Opinion

Community Events and Programs

Not at all important (1)

Not important (2)

Somewhat important (3)

Important (4)

Very Important (5)

Don't Know / No Opinion

Parks, playgrounds and open spaces

Not at all important (1)

Not important (2)

Somewhat important (3)

Important (4)

Very Important (5)

Don't Know / No Opinion

Recreational facilities

Not at all important (1)

Not important (2)

Somewhat important (3)

Important (4)

Very Important (5)

Don't Know / No Opinion

Maintenance of Walking Trails

Not at all important (1)

Not important (2)

Somewhat important (3)

Important (4)

Very Important (5)

Don't Know / No Opinion

Asphalt Road Repair – including line painting, pothole and crack repair

Not at all important (1)

Not important (2)

Somewhat important (3)

Important (4)

Very Important (5)

Don't Know / No Opinion

Gravel Road Repair – including grading, dust maintenance and right of ways

Not at all important (1)

Not important (2)

Somewhat important (3)

Important (4)

Very Important (5)

Don't Know / No Opinion

Summer road maintenance

Not at all important (1)

Not important (2)

Somewhat important (3)

Important (4)

Very Important (5)

Don't Know / No Opinion

Winter road maintenance – including snow removal (snow and ice control)

Not at all important (1)

Not important (2)

Somewhat important (3)

Important (4)

Very Important (5)

Don't Know / No Opinion

Doctor

Not at all important (1)

Not important (2)

Somewhat important (3)

Important (4)

Very Important (5)

Don't Know / No Opinion

Library

Not at all important (1)

Not important (2)

Somewhat important (3)

Important (4)

Very Important (5)

Don't Know / No Opinion

Public Transportation

Not at all important (1)

Not important (2)

Somewhat important (3)

Important (4)

Very Important (5)

Don't Know / No Opinion

Online Payment Options (including credit card options)

Not at all important (1)

Not important (2)

Somewhat important (3)

Important (4)

Very Important (5)

Don't Know / No Opinion

Have you or any member of your family used the Community Rental Facilities in Legal?

Centralta Community Centre (ACFA)

Club 60 Roses

How would you rate your overall satisfaction level with the following Community Rental Facilities?

Centralta Community Centre (ACFA)

Not satisfied at all (1)

Not satisfied (2)

Somewhat satisfied (3)

Satisfied (4)

Very Satisfied (5)

Don't Know / No Opinion

Club 60 Roses

Not satisfied at all (1)

Not satisfied (2)

Somewhat satisfied (3)

Satisfied (4)

Very Satisfied (5)

Don't Know / No Opinion

Do any of your family members attend school in Legal?

Legal School (Greater St Albert Catholic Schools)

Ecole Citadelle (Conseil scolaire Centre-Nord)

Legal Public School (Sturgeon Public Schools)

If you answered “Yes”, how would you rate your overall satisfaction level with the following Schools?

Legal School (Greater St Albert Catholic Schools)

Not satisfied at all (1)

Not satisfied (2)

Somewhat satisfied (3)

Satisfied (4)

Very Satisfied (5)

Don't Know / No Opinion

Ecole Citadelle (Conseil scolaire Centre-Nord)

Not satisfied at all (1)

Not satisfied (2)

Somewhat satisfied (3)

Satisfied (4)

Very Satisfied (5)

Don't Know / No Opinion

Legal Public School (Sturgeon Public Schools)

Not satisfied at all (1)

Not satisfied (2)

Somewhat satisfied (3)

Satisfied (4)

Very Satisfied (5)

Don't Know / No Opinion

Thinking about housing needs in the Town of Legal, what do you feel is most needed in our community?

Single Family Dwellings

Not at all important (1)

Not important (2)

Somewhat important (3)

Important (4)

Very Important (5)

Don't Know / No Opinion

Apartment Complexes

Not at all important (1)

Not important (2)

Somewhat important (3)

Important (4)

Very Important (5)

Don't Know / No Opinion

Rental Units

Not at all important (1)

Not important (2)

Somewhat important (3)

Important (4)

Very Important (5)

Don't Know / No Opinion

Senior Housing Complex

Not at all important (1)

Not important (2)

Somewhat important (3)

Important (4)

Very Important (5)

Don't Know / No Opinion

Self-Contained Senior Housing

Not at all important (1)

Not important (2)

Somewhat important (3)

Important (4)

Very Important (5)

Don't Know / No Opinion

Multi-Family Dwellings

Not at all important (1)

Not important (2)

Somewhat important (3)

Important (4)

Very Important (5)

Don't Know / No Opinion

Retirement Community

Not at all important (1)

Not important (2)

Somewhat important (3)

Important (4)

Very Important (5)

Don't Know / No Opinion

Condominiums

Not at all important (1)

Not important (2)

Somewhat important (3)

Important (4)

Very Important (5)

Don't Know / No Opinion

Entry Level Housing / Affordable Housing

Not at all important (1)

Not important (2)

Somewhat important (3)

Important (4)

Very Important (5)

Don't Know / No Opinion

Modular Park

Not at all important (1)

Not important (2)

Somewhat important (3)

Important (4)

Very Important (5)

Don't Know / No Opinion

Thinking about the housing needs of the community, please provide where you feel gaps exist?

What should the Town of Legal’s focus be on when it comes to future housing development?

Thinking about economic development, how satisfied are you with the current state of economic development in our community? Please use a scale of 1 to 5 where 1 means “not at all satisfied” and 5 means “very satisfied”.

Not satisfied at all (1)

Not satisfied (2)

Somewhat satisfied (3)

Satisfied (4)

Very Satisfied (5)

Don't Know / No Opinion

What industries or businesses do you think our community should focus on attracting or retaining?

Are there any specific economic development challenges or issues that you think the community should address?

How would you rate your overall satisfaction level with the services provided by Town employees? Please use a scale of 1 to 5 where 1 means “not at all satisfied” and 5 means “very satisfied”.

Not satisfied at all (1)

Not satisfied (2)

Somewhat satisfied (3)

Satisfied (4)

Very Satisfied (5)

Don't Know / No Opinion

If you checked 1 or 2 to the question above, why did you provide this rating?

Please use a scale of 1 to 5, where 1 means “not at all agree” and 5 means “strongly agree” to rate the following:

Town staff respond quickly to requests and concerns

Not at all agree (1)

Not agree (2)

Somewhat agree (3)

Agree (4)

Strongly Agree (5)

Don't Know / No Opinion

Town staff are courteous

Not at all agree (1)

Not agree (2)

Somewhat agree (3)

Agree (4)

Strongly Agree (5)

Don't Know / No Opinion

Town staff are helpful

Not at all agree (1)

Not agree (2)

Somewhat agree (3)

Agree (4)

Strongly Agree (5)

Don't Know / No Opinion

Town staff are knowledgeable

Not at all agree (1)

Not agree (2)

Somewhat agree (3)

Agree (4)

Strongly Agree (5)

Don't Know / No Opinion

Town staff are accessible when you need them

Not at all agree (1)

Not agree (2)

Somewhat agree (3)

Agree (4)

Strongly Agree (5)

Don't Know / No Opinion

Your experience was fair regardless of the outcome

Not at all agree (1)

Not agree (2)

Somewhat agree (3)

Agree (4)

Strongly Agree (5)

Don't Know / No Opinion

Where do you receive your primary source of information on the Town of Legal? Check all that apply.

Newspaper

Website

Social Media

Utility Insert

Local newsletter (Legal-Lerie)

Electronic Sign (by Fire Hall)

Community Sign (West Entrance of Town)

Other

If you chose "Other", please specify where you receive your primary source of information on the Town of Legal.

How would you rate your overall satisfaction with the communication you have received from the Town? Please use a scale of 1 to 5, where 1 means “not at all satisfied” and 5 means “very satisfied”.

Not satisfied at all (1)

Not satisfied (2)

Somewhat satisfied (3)

Satisfied (4)

Very Satisfied (5)

Don't Know / No Opinion

Please provide additional comments.

Do you or a member of your household volunteer for organizations within Legal (such as parent council, sports organizations, Lions Club etc.) (Volunteering: Town of Legal)?

Yes

Don't Know / No Opinion

If you answered "Yes", how many hours per month do you volunteer?

If you answered "Yes", how many hours per month do members of your household volunteer?

Where do you work?

Legal

Sturgeon County

Other

If you answered "Other", please specify.

Including yourself, how many people in each of the following age groups live in your household? How many are:

Under 5 years of age:

Between 5 and 12 years old:

Between 13 and 16 years old:

Between 17 and 20 years old:

Between 21 and 35 years old:

Between 36 and 50 years old:

Between 51 and 64 years old:

65 years of age or older:

What is your age?

Between 18 and 24 years old:

Between 25 and 34 years old:

Between 35 and 44 years old:

Between 45 and 54 years old:

Between 55 and 64 years old:

65 years of age or older:

Prefer not to say:

As a thank you for completing the survey, participants are eligible to be entered into a draw for a prize basket. If you would like to be entered into the draw, please complete the following information:

Phone

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2025 TOWN OF LEGAL RESIDENT SATISFATION SURVEY

2025 TOWN OF LEGAL RESIDENT SATISFATION SURVEY